Retail momentCustomer approves at the point of purchase
Software for ideas that do not fit neatly in a box.
Bring us the idea everyone else calls awkward. We work out what it needs, build it properly, connect it to the real world and keep it working.
Selected brands from the Personify delivery record.
- Apple
- John Lewis
- Selfridges
- Next
- Harvey Nichols
- Nutella
- Toblerone
- Kinder
- Hotel Chocolat
- tech21
- Optus
- Unilever
Different problems. The same senior team.
Some clients come with a product, some with an idea, and some with an operation that should work better.
Let customers make it theirs.
You need customers to personalise a real product, without leaving production to chance.
- In-store and web configurators
- Product rules and customer approval
- Print-ready PDFs and structured order data
- Production and fulfilment integration
Make the idea technically possible.
You have a creative idea, pitch or live brief that needs serious technical responsibility.
- Technical definition and feasibility
- Prototypes, products and campaign platforms
- Coding, hosting, security and integration
- Launch, support and continued operation
Make the operation work better.
Your customers, teams and core systems are held together by manual work and awkward software.
- Customer and staff portals
- Workflow automation and system connectors
- Business Central and operational integration
- Practical AI and incremental modernisation
We handle the awkward bit in the middle.
In-store or on the web. One production-ready experience.
Customers create through a custom interface built around the product and brand. Patternworks carries the approved choice through the awkward bit: rules, artwork, order data, production and fulfilment.
- ✓In-store. Touchscreens, assisted selling and live product creation at the retail moment.
- ✓Web. Responsive configurators and campaigns connected to the same production rules.
Web experienceThe same product rules, anywhere
We surface the constraint, risks, missing decisions and the smallest credible first move. A senior human approves everything client-facing.
Useful first. Senior follow-up. No email gate.Tell us the problem. Leave with a credible first move.
Bring a pitch, prototype, campaign, configurator, platform or rescue. We turn the creative ambition into a product that can be promised, built, secured, launched and operated.
- ✓Everything technical. Product definition, prototyping, code, hosting, security, integration and live operation.
- ✓Useful in the pitch. Technical evidence and a credible route, before the promise gets expensive.
Move the order. Explain the exception. Keep the ledger in charge.
AI-Enabled Operations combines workflow automation, incremental platform modernisation and an embedded technical team on one ongoing retainer.
- ✓The ledger stays the record. Automations read and post to Business Central without creating a parallel financial system.
- ✓AI with a defined job. Ask which orders are blocked, why they are blocked and what evidence is needed next.
- ✓Humans approve change. Exceptions, release and financial records stay controlled and visible.
Which orders need attention before the 4pm cut-off?
7 orders3 credit holds · 2 stock checks · 2 pricing exceptionsEvidence from Business Central · 14:08One senior team, from first question to live operation.
Start with the problem
No technology brief required. We identify the right product, system and route with you.
Define before build
Users, workflow, constraints and the smallest valuable first release, agreed up front.
Build and launch
Design, engineering, integration, quality and launch, owned by one accountable team.
Operate and improve
The team that builds the work stays connected to monitoring, support and controlled change across Harrogate in the UK and Vietnam. 24/7 support is available where an engagement specifically includes it.
Check your readiness before you talk to anyone.
Two working tools, free to use. Each gives a useful first answer and the most sensible next step.
Technical Brief Readiness Check
Eight scored questions on a live brief: sources, approvals, data, security and measurement. A scored result with the next areas to strengthen.
Run the readiness check →Patternworks product readiness
Five production-readiness questions on a personalised product: the feasibility constraint, risks, missing decisions and the proof required.
Review a product →Bring us the problem.
One personalised product, one live agency brief or one difficult workflow. We will identify the technical route and say plainly whether Personify is right for it.
Show us what needs to work