126posted today41 secportal to ledger2human decisions
- SO-24187Halloway & Frith£1,842.60Posted
- SO-24186Bryce Building Supplies£4,208.00Price check
- SO-24185Northgate Hygiene£663.20Posted
- SO-24184Calder Facilities Group£917.45Stock hold
Personify / Custom Software, Connectors and AI
Move the order. Understand the operation.
We connect customers, teams and systems, automate the manual work between them and modernise the parts holding the operation back.
Primary difference / 001
A better customer and operational layer, without creating another source of truth.
See AI operations working ↓
Automation moves the work. AI makes the state understandable. Business Central keeps the record.
AI Operations / Live order routeBusiness Central connected ●
BeforeEmail order → Copy price → Check stock → Re-key orderFour manual steps. Several places to make a mistake.
Customer portalOrder 184224 × Industrial hoseReady ●
→
Rules and AI checksAccount price £18.50Stock and permissions readyWaiting
→
Business CentralOrder 1842One trusted recordWaiting
0 re-keyed fields1 source of truthReady order status
ERP to storefront sync in production for a national cleaning and hygiene supplies networkPublished Business Central extensions other extensions depend onBranch ordering portal live for a national building products groupNamed case study on request
AI-Enabled Operations, on screen
The order, the exception and the answer.
Three views of the same operation. Automation moves the order, gives each exception an owner and lets the team ask useful questions without losing the underlying evidence.
SO-24186 · Bryce Building SuppliesAccount price differs by £1.20
The customer submitted £18.50. Business Central holds an approved account price of £19.70.
Evidence
- Customer order · 14:02
- Account price list · current
- Margin rule · passed
ORDERS NEEDING ATTENTION
7
3 credit holds, 2 stock checks and 2 pricing exceptions before the 4pm cut-off.
- Business Central sales orders
- Customer credit status
- Live stock position
The Personify Software difference
Keep what works. Fix the part slowing everything down.
Most operations do not need another replacement programme. We keep the systems that already work, then build or connect the smallest useful product around the workflow they cannot handle.
That might be a customer ordering portal, a Business Central connection, a clear operational dashboard or a focused product for a workflow currently trapped in spreadsheets.
AI-Enabled OperationsAutomate manual work. Modernise the platform. Keep improving.
One ongoing team connects workflows and systems, introduces useful AI and modernises the parts that need to change.
Explore AI-Enabled Operations ↗Foundry / Operational productsReplace the workflow your current software cannot support.
Foundry builds the focused product your workflow needs when standard software cannot support it.
Explore Foundry ↗Practical diagnosticWhat is the workaround costing?
Recommended first move
Define the product before the platform.
Map the people, decisions and exceptions first. Then build the smallest release that changes the operation.
Start a Product Definition Sprint ↗First-pass assessment / LiveInstant first pass
A useful first answer, before any call.
Take this into the contact form ↗
The engine names the real constraint, the questions we would ask first and the smallest credible first move. A senior person reads everything that follows.
Useful first. Senior follow-up.What we build
AI-Enabled Operations
Workflow automation, incremental platform modernisation and an embedded technical team on one ongoing retainer. Explore AI-Enabled Operations ↗
Foundry, the build
Software the operation uses, custom where it earns its place: operational platforms and digital products that spreadsheets and standard suites cannot support, designed, built and operated by one senior team. Explore Foundry ↗
Ways to work with us
Start with the real operation.
Product Definition Sprint
Users, workflow, constraints, systems and the smallest valuable first release, defined before a build is promised.
From £4,500 plus VATTen Questions Pilot
Ten real questions about orders, margin, stock or customers answered from your live data, with figures and sources visible behind every answer.
From £4,500 plus VATFirst Automation Pilot
One high-value process automated against the live system, with acceptance criteria agreed up front.
From £7,500 plus VATFoundry Build
A senior team owns product design, architecture, implementation, quality and launch against an agreed scope.
From £12,000 plus VATManaged Product Operation
Monitoring, support, infrastructure and controlled development after the product meets real users.
From £350 per monthWhen not to build custom
If an off the shelf product fits the operation well, buy it.
Personify Software earns its place when the workaround has become the workflow, the integration is part of the advantage or the experience cannot be achieved by configuring another suite.
One real software problem
Show us what is fighting the business.
Bring the workflow, the system landscape and the constraint. We will identify the smallest credible first move and the parts that should remain standard.
Show us the workaround ↗